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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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m (AA-Andrew moved page VMG1312: Factory Reset to VMG1312-B10A: Factory Reset) |
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There are 4 configuration settings that the router can be in:
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When supplied by AAISP, the router will be in the 'AAISP
Holding in the reset button will revert the configuration back to the AAISP
==Reset to AAISP Base Settings==
#Switch router on, wait for it to boot up
#With a paperclip, pen, etc., hold in the reset button
#Wait until
#Release the reset button
#Wait for the router to boot up again
==About the AAISP Base settings==
The reset state is the state the router was in when we sent it to you. In most cases that will mean is has been given our 'standard' configuration. This configuration has settings for it to talk back to AAISP and request
When a router
*For more information about the AAISP configuration see: [[VMG1312-AAISP Configuration]]
==Reset to the ZyXEL Factory Settings==
To erase the default AAISP settings, the 'ROM-D' file needs to be cleared, this is done via the CLI (Telnet or SSH) using the supervisor user and then issuing the <syntaxhighlight inline enclose="none" lang="bash">save_default clean</syntaxhighlight> command.
Here is an example:
<syntaxhighlight lang=bash highlight="1,6,7,8" lang="bash">
$ telnet 90.155.90.129
Trying 90.155.90.129...
</syntaxhighlight>
At this point you can reset the router for this to be applied. The router will then boot up in
In this state, the router has
=Adding the AAISP rom-d file=
If you need to restore an AAISP rom-d file, then here are the steps to take. Support are able to provide you with the rom-d file on request.
FTP is used to add the rom-d file. Here the AAISP provided rom-d file is actually called vmg1312-b.rom-d, so when we upload it we have to specify the target file name of rom-d. (the lines highlighted contain things you need to type in)
<syntaxhighlight highlight="1,5,9,16" lang="bash">
$ ftp supervisor@192.168.0.1
Connected to 192.168.0.1.
</syntaxhighlight>
At this point the ftp connection is closed and as it says, the router will reboot. The router will still need to be reset before the router will use the rom-d settings. Once reset though, the router will use the AAISP
If you get an error such as:
bftpd:error:341.231:cmsImg_validateImage:1514:Could not determine image format [72063 bytes]
[[Category:ZyXEL_VMG1312|Reset]]▼
Then this will be due to the Firmware version not matching the version that the config file was made for. See the [[VMG1312: Software|Software Page]] for information about the software versions.
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