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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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If you apply a top-up before you run out of quota, this is only applied to one line. The expectation is that balancing will spread the top-up among your lines as needed.
The short form of this is that your total remaining quota is the sum of the quotas on each line; every time a line runs out of quota, something called "balancing" will take quota from lines that have it, and gift it to lines that don't have it.
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