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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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<indicator name="Faults">[[File:Menu-email.svg|link=:Category:Email|30px|Back up to the Email Category]]</indicator>
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{| class="wikitable"
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!Type
|IMAP or POP3
|We recommend IMAP but you can also use POP3. IMAP is ideal when using many computers/phones to access email. [[
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!Port
|POP3:
IMAP:
|SSL/TLS is required
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!Server
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!Username
==Junk Mail Checking==
We check for known viruses and reject any emails that contain one. The other important step we carry out is to check if the email appears to be spam (junk mail). We give the email a score. If the score if very high we reject it. If it is very low if goes in to your mailbox. In between we put [SPAM] in the subject and will put it in your mailbox. Each mailbox
==Running Your Own DNS==
If you
==Legacy Settings==
In July 2017 we changed the server name that customers should use. In the past we were publishing the details below, but from July 2017 onwards the server settings are considered legacy and will be removed in the future.
{| class="wikitable"
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!colspan="3"|Legacy Incoming email settings which will be removed in the future
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!Port
|POP3: 110, 995
IMAP: 143, 993
|995 or 993 recommended for TLS/SSL, but you may get certificate warnings, so use the NEW settings at the top of this page.
|-
!Server
|example.com.mail.aa.net.uk
|Your domain name (part after the @) followed by .mail.aa.net.uk. However, use the NEW settings at the top of this page.
|}
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