DGA0122 Remote Assist: Difference between revisions

← Older edit

DGA0122 Remote Assist (view source)

Revision as of 13:55, 1 December 2023

277 bytes added , 1 December 2023

m

no edit summary

AA-Andrew

autoreview, Bureaucrats, editor, Interface administrators, reviewer, Administrators

12,290

edits

Revision as of 13:10, 1 December 2023 (view source) AA-Andrew (talk \| contribs) mNo edit summary ← Older edit		Latest revision as of 13:55, 1 December 2023 (view source) AA-Andrew (talk \| contribs) mNo edit summary
(12 intermediate revisions by the same user not shown)
[[Category:Technicolor_DGA0122]] [[File:TechnicolorAssistance.png\|thumb\|Assistance box on front page]]▼ [[File:TechnicolorAssistance2.png\|thumb\|Assistance Enabled, with connection details]]▼ In some cases it may be required that AAISP require remote access to the Technicolor's web interface. '''Never give out the router information to anyone you are unsure of!''' <gallery widths=250 heights=250 mode="packed"> ▲~~[[File:~~TechnicolorAssistance.png~~\|thumb~~\|Assistance box on front page]] ▲~~[[File:~~TechnicolorAssistance2.png~~\|thumb~~\|Assistance Enabled, with connection details]] </gallery>▼ Some firmware versions have an option to set Remote access permanently: <gallery widths=250 heights=250 mode="packed"> ▲<gallery> DGA-remote-permanent.png </gallery> Use caution when setting this, as it will keep the port open permanently, but the password will be lost upon a reboot of the router. We suggest customers leave remote assist off, and use our control page to enable/disable as and when needed for temporary access to the remote router. === Bugs with permanent access=== 1.# If the router is rebooted, then access to the router will be lost as the password is not saved during a reboot. - you will need to access the router (from the LAN) and disable and re-enable the remote access. - this will generate a new password and port to use. 1.# If the router is rebooted, then reconfiguring remote access will not be possible via the A&A control pages