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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Ethernet Port Settings: Difference between revisions

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The Ethernet services are presented in different ways depending on the link speed you have requested.
 
===1Gb/s (More commonStandard) ===
 
'''Main point:'''
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===100Mb/s (LessNo commonlonger offered) ===
For 100Mbit/s links (and below) the service is presented using a normal Ethernet (copper) RJ45 connector. You use a normal cat-5 Ethernet patch lead to connect this to your switch, router or firewall as you required.
 
IMPORTANT the port on the Openreach supplied unit is sometimes configured as fixed full duplex. This means that if it is connected to an un-managed switch or un-configured port on a switch, router or firewall then it will not work correctly. It will seem to work, but as soon as any reasonable level of traffic flows there will be dropped packets seriously hindering upload speeds. You must have a managed switch or port connected to the link and configure the port to be fixed full duplex 100Mbit/s for it to work correctly. We can supply a small managed switch for this purpose if you require.
 
==VLANs==
At the customer side the service is presented on a VLAN. The VLAN ID will be discussed during the order process. This would then be set on your router as the VLAN on interface that is connected to the Openreach NTE.
 
The link you have can carry one or more service - the common one being for internet access. However the same link can have internet access and site-to-site access,. andThese multipleservices suchcan servicesrun andat different speeds. All of the services will have a separate VLAN tag.
 
Where there is only one service on the link then this can be set to operate with no VLAN tag.
 
Where a dedicated site-to-site fibre is used then any packets simply go to the other end including any VLAN tags. This link is effectively a very long Ethernet cable, though still subject to packet size limits.
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