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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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==How messages marked as spam are delivered==
Messages marked as spam by our system will be delivered to a folder called "spam" - this is sometimes displayed as Junk on some email clients. This spam folder resides on our mail servers and can be seen my IMAP clients.
==How to view messages marked as spam when using POP3?==▼
As described above, messages that we mark as spam will be put in a separate folder on the server side. You can use our webmail (
▲==How to view messages marked as spam?==
▲As described above, messages that we mark as spam will be put in a separate folder on the server side. You can use our webmail (http://webmail.aa.net.uk) to view the spam folder - you can then drag and move messages from your spam folder to your Inbox if you wish for them to be downloaded by your POP3 email client.
[[File:Roundcube-spam-folder.png|frame|none|Spam folder (called Junk) in webmail]]
==How to deliver messages marked as spam to your Inbox when using POP3?==
You can override the behaviour of delivering spam messages to the spam folder. To do this, you create a 'sieve filter' to force all messages to be saved to the Inbox. This can be done via webmail as follows:
#Log in to webmail -
#Click Settings (top/right)
#Click Filters (left)
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