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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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To reset the router to the AAISP base settings, follow these steps:
#Unplug everything from the router except the power and phone line
#Switch router on, wait for it to boot up
#With a paperclip, pen, etc., hold in the reset button
#Wait until
#Wait for the router to boot up again, the power light will flash whilst booting then go steady when ready
==About the AAISP Base settings==
VMG1312-B10A
Login: supervisor
Password: [your admin/supervisor password]
> save_default clean
ROM-D cleaned.
</syntaxhighlight>
You may need to obtain the supervisor password, which is specific for each device and not known by AAISP.
At this point you can reset the router for this to be applied. The router will then boot up in its original factory settings without any of the AAISP configuration settings. You can reset the router by holding in the reset button for 5 seconds.
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