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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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It is quite common for DSL routers to respond to these DNS requests on the WAN side as well as the LAN - this means that other people on the Internet can use your router to do their DNS look ups. It also means that 'attackers' can take advantage of this and use your router to attack someone else. This will use up bandwidth on your line.
In the past having an open resolver on a router wasn't a problem, and there are many many routers which leave DNS open in their default state, however, this has been exploited and so it is best to disable this feature on routers.
This is often referred to as 'DNS Amplification Attacks'.
=How to Fix Routers?=
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