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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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== [[Slow_ADSL_Quick_Checks|1. Quick Checks]] ==
First of all, go through these quick checks to see if they help fix a slow connection
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== [[Slow_ADSL_Speed_Checks|2. Speed Tests]] ==
Secondly, find out what speed your line should be, and run some speed tests to see how the 2 compare
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== [[Slow_ADSL_CQM|3. Check CQM Graph]] ==
You may be able to tell from our monitoring graphs what is causing slow speed. find out more here.
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== Contact Information ==
*Support: 03333 400999 [mailto:support@aa.net.uk email]
*Sales: 03333 400222 [mailto:sales@aa.net.uk email]
*Live Chat: [http://aa.net.uk/kb-irc.html irc.z.je/a&a]
*[[Out of Hours Help|Need out of hours help?]]
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==Testing the Speed of the Line==
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