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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

CityFibre ONT: Difference between revisions

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[[Category:CityFibre Faults]]
[[Category:FTTP Faults]]
[[Category:Routers]]
 
 
[[File:CityFibre-ONT-Angle.png|thumb|CityFibre ONT - Calix 801G]]
[[File:CityFibre-ONT-Installed.jpg|thumb|CityFibre ONT installed - Calix 801G]]
[[File:CityFibre-ONT-ports.jpg|thumb|CityFibre ONT ports - Calix 801G]]
[[File:CF-ONT-Labeled.png|thumb|CityFibre ONTON - Calix 801GT]]
 
==Summary==
 
This page has information about the CityFibre provided ONT - the box that connects the CityFibre connection to your own router. ONT stands for Optical Network Terminal, sometimes (mistakenly) called a modem.
 
* In short, the ONT in installed inside the customer's premises by CityFibre and converts the fibre connection from the outside world in to a RJ45 port which you plug in to your router with a CAT5 cable.
* The ONT requires power, and a UPS is recommended, see our [[VoIP_Power]] page for suggestions.
 
This page has information about the CityFibre provided ONT - the box that connects the CityFibre fibre connection to your own router. ONT stands for Optical Network Terminal, sometimes (mistakenly) called a modem.
 
* For help with router configuration for CityFibre connections, please see: [[General_Router_Settings#CityFibre_FTTP|General Router Settings page]]
* The ONT is a 'Calix 801G GigaPoint v2' device and measures 10.16x2.07x3.25cm (WxHxD).
 
=Devices=
Depending on the service, there are a number of possible ONT models that CityFibre will install.
 
Here is a table of the services that CityFibre offer, along with the ONT and some other information. Note - A&A may not offer all of these service options, this is just for information about the ONT provided.
 
{| class="wikitable" style="text-align:center;"
|+ Residential Service
|- style="font-weight:bold;"
! style="text-align:right;" |
! colspan="2" | 160M
! colspan="2" | 1Gb
! colspan="2" | 1.2G
! colspan="2" | 2Gb
! colspan="2" | 2.5G
|- style="text-align:left;"
| style="font-weight:bold;" | Availability (estimate)
| colspan="4" style="text-align:center;" | Live
| colspan="4" style="text-align:center;" | Late 2023
| colspan="2" style="text-align:center;" | Mid 2023
|-
| style="font-weight:bold; text-align:left;" | Network type
| XGS-PON
| GPON
| XGS-PON
| GPON
| XGS-PON
| GPON
| GPON
|
| XGS-PON
| style="text-align:left;" | XGS-PON
|-
| style="font-weight:bold; text-align:left;" | Symmetrical?<br />
| colspan="2" | Yes
| colspan="2" | Yes
| Yes
| No
| colspan="2" | No
| colspan="2" | Yes
|-
| style="font-weight:bold; text-align:left;" | Download Bandwidth
| colspan="2" | 160M
| colspan="2" | 1G
| 1.2G
| 1.2G
| colspan="2" | 2G
| colspan="2" | 2.5G
|-
| style="font-weight:bold; text-align:left;" | Upload Bandwidth
| colspan="2" | 160M
| colspan="2" | 1G
| 1.2G
| 1G
| colspan="2" | 1G
| colspan="2" | 2.5G
|- style="text-align:left;"
| style="font-weight:bold;" | Download Committed Rate
| colspan="2" style="text-align:center;" | 10M
| colspan="8" style="text-align:center;" | 70M
|- style="text-align:left;"
| style="font-weight:bold;" | Upload Committed Rate
| colspan="2" style="text-align:center;" | 10M
| colspan="8" style="text-align:center;" | 35M
|-
| style="font-weight:bold; text-align:left;" | Ratio Split
| 1:64
| 1:32
| 1:64
| 1:32
| 1:64
| 1:32
| colspan="2" | 1:32
| colspan="2" | 1:64
|- style="text-align:left;"
| style="font-weight:bold;" | ONT Models
| Calix GP1007x<br />Calix GP1100X<br />Nokia XS-010X-Q
| Calix GigaPoint 801Gv2<br />Calix GP1000g
| Calix GP1007x<br />Calix GP1100X<br />Nokia XS-010X-Q
| Calix GigaPoint 801Gv2<br />Calix GP1000g
| Calix GP1007x<br />Calix GP1100X<br />Nokia XS-010X-Q
| Calix GP1000g
| colspan="2" | Calix GP1000g
| colspan="2" | Calix GP1007x<br />Calix GP1100X<br />Nokia XS-010X-Q
|}
As of June 2023, only the 160M and 1G services using GPON are available, faster than 1G are subject to availability and may not be offered by A&A.
 
=LEDs=
 
===Overview - Calix Gigapoint 801G - 1G services===
 
The Calix Gigapoint 801G is the main ONT used in installs up to and during 2023. This is used for most of the 160M and 1G services. This is a GPON device, and can support speeds up to 1Gb/s
 
There are four LEDs on the CityFibre ONT:
 
 
===MTU===
*Can pass Jumbo frames (up to 1900 bytes, but that's way higher than what's needed to pass 1500 byte packets inside of PPPoE) - so if your router supports RFC4638 (see [[MTU|1500 byte MTU]]) in PPP, then you can pass 1500 byte packets:. Depending on your router, you may need to set your WAN interface's MTU manually to 1508.
PING 1.1.1.1 (1.1.1.1) 1472(1500) bytes of data.
1480 bytes from 1.1.1.1: icmp_seq=1 ttl=59 time=4.97 ms
* Power: 5 W, Peak Power: 7 W
* PSU/connector: 12V DC 0.5A, tip positive.
 
 
=Outdoor Junction box=
[[File:CF-BT-Outside-spice-boxes.jpg|thumb|alt=CityFibre and Openreach outdoor Junction box|Outdoor Junction Box]]
CityFibre will usually install a junction box on the outside of the property. This connects up the fibre from the street to the fibre that goes inside the property.
 
This is a passive device, doesn't require power, and is just used to connect the two fibres together. The photo shows both a Brown CityFibre unit and a Grey Openreach unit.
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