Jump to content

This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

DGA0122 Remote Assist: Difference between revisions

m
no edit summary
mNo edit summary
mNo edit summary
 
(9 intermediate revisions by the same user not shown)
 
 
<gallery widths=300>
 
TechnicolorAssistance.png|Assistance box on front page
TechnicolorAssistance2.png|Assistance Enabled, with connection details
</gallery>
In some cases it may be required that AAISP require remote access to the Technicolor's web interface.
 
 
'''Never give out the router information to anyone you are unsure of!'''
 
<gallery widths=250 heights=250 mode="packed">
 
TechnicolorAssistance.png|Assistance box on front page
TechnicolorAssistance2.png|Assistance Enabled, with connection details
</gallery widths=300>
 
 
Some firmware versions have an option to set Remote access permanently:
 
<gallery widths=300250 heights=250 mode="packed">
DGA-remote-permanent.png
</gallery>
 
Use caution when setting this, as it will keep the port open permanently, but the password will be lost upon a reboot of the router.
 
We suggest customers leave remote assist off, and use our control page to enable/disable as and when needed for temporary access to the remote router.
 
=== Bugs with permanent access===
autoreview, Bureaucrats, editor, Interface administrators, reviewer, Administrators
12,271

edits