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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

DGA0122 Remote Assist: Difference between revisions

DGA0122 Remote Assist (view source)

Revision as of 13:55, 1 December 2023

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'''Never give out the router information to anyone you are unsure of!'''
 
<gallery widths=400250 heights=250 mode="packed">
 
TechnicolorAssistance.png|Assistance box on front page
Some firmware versions have an option to set Remote access permanently:
 
<gallery widths=400250 heights=250 mode="packed">
DGA-remote-permanent.png
</gallery>
 
Use caution when setting this, as it will keep the port open permanently, but the password will be lost upon a reboot of the router.
 
We suggest customers leave remote assist off, and use our control page to enable/disable as and when needed for temporary access to the remote router.
 
=== Bugs with permanent access===
AA-Andrew
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