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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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As luck would have it, a few days after the customer's email, a member of staff had (we think) the same popup whilst browsing. So this is clearly something fairly widespread at the moment. For completeness, the member of staff screengrabbed each and every stage of the "questionnaire". We reproduce this here in full.
[[File:Andrews_User_Survey1.jpg|400px|Popup]]
[[File:Andrews_User_Survey2.jpg|400px|Step 1]]
[[File:Andrews_User_Survey3.jpg|400px|Step 2]]
[[File:Andrews_User_Survey4.jpg|400px
[[File:Andrews_User_Survey5.jpg|400px
[[File:Andrews_User_Survey6.jpg|400px
[[File:Andrews_User_Survey7.jpg|400px
[[File:Andrews_User_Survey8.jpg|400px
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