Slow FTTP: Difference between revisions
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# '''View the CQM graph'''
#* We plot loss/latency/traffic graphs and these can be seen on our Control Pages - viewing those is the first port of call, as loss and latency are easily spotted. Feel free to ask our support team to help explain them.
#* There are some example CQM graphs at the end of this page
# '''Run a BT diagnostic test:-'''
#* Always worth running a test, even if LOS light is off - there could be a problem further upstream and Openreach may already be aware or we'll need to report a fault:
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