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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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<indicator name="Gamers">[[File:Menu-
[[Category:Gamers]]▼
We know the ''quality'' of your line. By quality we measure latency and packetloss of every DSL line every second. From this data we produce a graph that is updated every 100 seconds. The graph contains more than loss and latency, it includes:
*Percentage of packetloss
*Upload throughput
*Download throughput
*Line rate (
*Whether the line is hitting download throughput limits (
All the graphs are available to you and you can view them from the control pages.
=Examples=
==Streaming==
[[File:CQM-Gamers1.png|none|frame|Streaming to Twitch at around 5Mbit/s (Dark red line is the upload traffic)]]
This line is looking good, no packet loss, and a good constant upload of about 5Mbit/s which is video streaming to Twitch.
==Packet loss==
[[File:CQM-Gamers-loss.png|none|frame|A line with no traffic, but has constant 1-2% packetloss (red dots at the top)]]
Loss like this, however small, will affect the performance of the line incredibly as packets will need to be re-transmitted making things very slow. This is a line with a fault that will need to be diagnosed and fixed.
[[File:CQM-Gamers-heavy-loss.png|none|frame|A line heavy packetloss - probably pretty much unusable]]
▲[[Category:Gamers]]
Huge amounts of packetloss, even downloading a simple email will be hard work here! This is a line with a fault that will need to be diagnosed and fixed.
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