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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Traffic shaping options: Difference between revisions

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Firstly, it is important to realise that we don't have traffic shaping to slow down some protocols or users in order to manage traffic. Our policy is not to be the bottleneck whenever possible. However, this page explains some of the shaping options that exist and that we are working on. The fact that we have a usage based charging model means that more usage pays for additional costs so we can maintain this policy. The same is true within BT. We pay for usage, so BT can upgrade links as necessary to provide a quality service to us and hence you. Sadly BT don't always manage this very well. Equally, we can get caught out by some sporting events and the like. So the way shaping works is important.
 
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