VoIP - Recording Calls: Difference between revisions

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Revision as of 11:35, 8 June 2017 (view source) AA-Andrew (talk \| contribs) m (→‎Turning off recording mid-call) ← Older edit		Latest revision as of 21:34, 26 September 2023 (view source) Drsox (talk \| contribs) m (Changes to document which side of the call is on left and right.)
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mp3 ogg When making a call from an AAISP number with call recording enabled the external receiving party is on the left channel and the AAISP originating caller is on the right channel. When receiving a call on an AAISP number with call recording enabled the receiving AAISP party is on the left channel and the external originating caller is on the right channel. ===Warning Message=== Optionally calls are recorded. However, there are occasions when you do not want a call recorded, ege.g. when people give credit/debit card details. Here is a simple guide to controlling call recording on the phones. To set this up on your phone you need to configure the phone to send a SIP INFO 'record: on'/'record off' message. Some phones, ege.g. some of the SNOM phones have a dedicated 'Record' button. If you've not got a 'Record' button then it should be possible to set up one of the other buttons to do this job instead. For example, on a SNOM D305 phone, which doesn't have a dedicated Record button, this is done under the 'Function Key' settings in the web interface. You can set say the 'voicemail' key to be the record key by setting: