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VoIP - Recording Calls: Difference between revisions

VoIP - Recording Calls (view source)

Revision as of 14:29, 5 June 2017

350 bytes added ,  5 June 2017
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→‎Other VoIP Features:
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It's useful to have the option to warn but not for us to actually record calls in the case of the recording being done by end user equipment and you'd like us to play a warning and for you to do the recording.
 
==Turning off recording mid-call==
==Other VoIP Features:==
It is possible to turn recording off when you are on a call. This is ideal if you take sensitive information such as credit card numbers over the phone. This does need to be set up beforehand.
<ncl style=bullet maxdepth=5 headings=bullet headstart=2 showcats=1 showarts=1>Category:VoIP Features</ncl>
 
You need to configure your phone to send a SIP message, for example, on a SNOM phone, this is done under the 'Function Key' settings.
 
Here, we have a SNOM D305 and are setting the 'voicemail' key to be the record key.
[[File:Snom-record-key.png|thumb]]
 
 
 
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