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VoIP - Recording Calls: Difference between revisions
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→Turning off recording mid-call
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==Turning off recording mid-call==
[[File:Snom-record-key.png|thumb]]
Optionally calls are recorded.
You need to configure your phone to send a SIP message, for example, on a SNOM phone, this is done under the 'Function Key' settings.▼
However, there are occasions when you do not want a call recorded, eg when people give credit/debit card details.
Here is a simple guide to controlling call recording on the phones.
#You need a SNOM with a "Record" button. Most of them have this, on the top right, with a white circle on it. If you don't have a record
button, one of the general purpose buttons can be re-programmed to be a record button (as for help if needed).
#Pressing the record button the first time will turn "on" recording,
which is somewhat pointless as recording is already on - all that
happens is a round record icon comes on the screen.
#Pressing a second time turns "off" call recording, removing the icon.
As recording is being turned off you also get a low beep when you press
it this time, and so does the other person.
#If you press again, it starts another call recording and give a high
beep, you can repeat starting and stopping of recording as necessary.
This means that, if you are part way through a call, and want to stop
recording, you press the record button twice, i.e. until it beeps and
the icon goes away.
▲
Here, we have a SNOM D305 and are setting the 'voicemail' key to be the record key, set:
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