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VoIP How to: IVR and Voicemail Example: Difference between revisions
VoIP How to: IVR and Voicemail Example (view source)
Revision as of 09:20, 20 June 2023
, 20 June 2023→Overview of configuration
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We can represent this example as a simple flow chart:
[[File:VoIP-Example-IVR.svg|
==Overview of configuration==
We can expand the flow chart a little to better explain how the numbers are going to be used:
[[File:VoIP-Example-IVRb.svg|
==Number Configuration: 123001==
#Click the 'Incoming Tab'
#Set it to always to go voicemail
#Fill in the Also-rings so that 1 goes to 123002 and 2 goes to
#'''Mandatory''': Enter a 'fail' number, as 123001 - this will be used as the default number to call if no digits are keyed by the caller
#Click Save
#Register a phone to the 'Main' number, dial 1571 and record your 'Please press 1 for Sales, 2 for support...' message
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