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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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<indicator name="VoIPConfiguring">[[File:menu-voip.svg|link=:Category:VoIP Phones|30px|Back up to the VoIP Configuring page]]</indicator>
[[File:3cx.png]]▼
=No longer works=
3CX is a software phone for Windows, iPhone and Android. See [http://www.3cx.com/voip/softphone/ www.3cx.com/voip/softphone]▼
'''March 2022 - the 3CX soft phone now only works with the 3CX PBX and is no longer a generic SIP client and so won't work with our SIP servers.'''
=Legacy information=
▲Older versions of 3CX
The 3CX PBX is very different to this soft phone, and does work with our SIP service.
This SIP software on an iPhone just works.
{| class="wikitable"
!colspan="2"|3CX Feature Notes
|-
|Yes - DOES NOT WORK ANY MORE
|-
|Possibly not
|-
|iPhone
|-
!NAT Tested
|Yes, Worked on 3G data services
|}
==Configuration==
▲[[File:Phone-3cx.png|right]]
{| class="wikitable"
!colspan="2"|iPhone 3CX Configuration Settings Example
|-
!Name:
|Your name
|-
!Display Name:
|Your name, etc.
|-
!User:
|Your phone number
|-
!ID:
|Your phone number
|-
!Password:
|******
|-
!Local PBX:
|voiceless.aa.net.uk
|-
!External PBX IP:
|voiceless.aa.net.uk
|-
!PBX Port:
|5060
|-
!Stun:
|Empty
|-
!Proxy:
|Empty
|-
!Local SIP Port:
|5065
|-
!First RTP port:
|4000
|-
!TCP Transport:
|Off
|-
!NAT HElper
|Off
|-
!Echo CAncellation:
|On
|-
!GSM
|Off
|-
!G.711 (aLaw)
|On
|-
!G.711 (uLaw)
|Off
|}
==Notes==
*Disable STUN by deleting the stun server settings
*Disable NAT helper
*Enable/Disable echo cancellation depending on what works best for you
*Force a-law audio (probably unnecessary).
*Also works over 3G (dependant on signal!)
==Firewall & Security==
▲also see [http://revk.www.me.uk/2013/06/replacing-mobile-service.html Blog post]
*Also see the [[VoIP Security]] page for information about securing your VoIP service.
[[Category:VoIP Phones|3cx]]
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