Handling spam

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In some cases, email will be marked as spam but will still arrive in the inbox. You may find that creating a 'spam' folder (if one does not exist) will allow us to automagically move spam to this folder. Sometimes this does not work.

AAISP supports Sieve which will allow you to create a rule to move the spam mail for you.

An easy and relatively intuitive way to do this is via our Roundcube webmail client. You can access our Roundcube webmail client here.

  1. Log in to Roundcube using your email credentials.
  2. Create a 'spam' folder if one does not already exist.
  3. Top right, you will see a 'Settings' button. Click this.


  1. On the left-hand side menu, click on 'Filters'.


  1. Under 'Filter Sets' click on the '+' symbol at the bottom to add a new filters set.


  1. Click on the '+' under Filters to add a new filter. You can then define your new filter. Fill in your new filter like below and hit 'Save'.


Your new spam filter rule will now be set up!

For those who have the ability to add Sieve rules but do not wish to do this through Roundcube, the rule can also be expressed as:

require ["fileinto"];
# rule:[Spam]
if header :contains "X-Spam-Flag" "YES"
        fileinto "Spam";