no edit summary
Our email services cater for individual home users right through to huge corporates. The service allows unlimited email addresses and aliases within a domain. You can send and receive as much email as you like.
If the total storage of email on mailboxes for a domain exceeds 1GB then we make an additional charge for each additional GB, or part, stored. This is based on the peak mailbox usage in the month added together for the domain. You can see this on the control pages.
The charge for each extra GB is only £1.20/
To be fair, we meter total validly addressed received and spam checked emails (pass or fail) for the domain each month, and we email you if the level is higher than your current classification. Only after three months of usage that are higher than your classification do we change your classification to standard or high usage. That way you get plenty of warning. Only then is the usage charge applied from your next bill.
Light usage email services cost £1.20
pcm†, or is free with your broadband service. This includes us processing up to 5,000 emails per month, and you have to exceed this for three months in a row to be re-classified.
Standard email services cost £6.00
pcm†. Standard usage includes us processing up to 10,000 emails per month, and you have to exceed this for three months in a row to be re-classified.
High usage email service costs £120.00
The emails are counted if we receive them for a valid email address (mailbox or alias). We do not count emails that are to invalid addresses only.