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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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[[file:Snom710.png]]
The
==How to
*You can go to http://wiki.snom.com/Firmware and follow the 'Firmware Wizard' through. We have some notes below, but generally following the Wizard will be best.▼
*See: [[SNOM Find IP Address]] if you're unsure how to access the web interface of your Snom.▼
These instructions are for how to update your phone to the latest firmware that Snom have published. (do check for security updates above, as there may well be newer firmware available.)
▲* You can go to
▲* See: [[SNOM Find IP Address]] if you're unsure how to access the web interface of your Snom.
You can use these notes to upgrade to the latest version that Snom have on their wiki. (Do check for any Security updates that may be newer than the versions listed on their firmware pages).▼
Snoms instructions are found at their [https://service.snom.com/display/wiki/How+to+update+your++firmware+manually service hub].
# Go to the Snom Firmware page: https://service.snom.com/display/wiki/Firmware+Update+Center
# Click on the "Latest Release" under the Device type that you have.
# Scroll down to the Downloads section.
#:[[File:Snom-firmware.png|none|frame|List of Firmware on the Snom Wiki page]]▼
[[File:Snom-firmware-security.png|none|frame|Firmware list on Snom's Security Update page]]▼
# Click on the 'Software Update' link in the left menu, as in the image below:
#:[[File:Snom-
▲'''3.''' Log in to your Snom phone's web interface and navigate to Firmware Update. (see: [[SNOM Find IP Address]] if you're unsure how to access the web interface)
▲#:[[File:Snom-firmware-
▲[[File:Snom-firmware-form.png|none|frame|Firmware form on the Snom web interface]]
▲=Upgrading to the latest version 8=
▲You can use these notes to upgrade to the latest version that Snom have on their wiki. (Do check for any Security updates that may be newer than the versions listed on their firmware pages)
▲'''4.''' Right click on the firmware for the phone and click 'Copy Shortcut', as shown in the image below:
▲[[File:Snom-firmware.png|none|frame|List of Firmware on the Snom Wiki page]]
▲'''6.''' Paste the link in to the Firmware field and click 'Load'
▲'''7.''' The file will be loaded and the phone will reboot.
The Snom wiki pages do give a bit more detail than these points above, so if you get stuck then please to read the Snom pages.
==End of Life==
These phones from Snom are end of life and probably won't have any new Firmware:
* 1xx series
* 300, 320, 360, 370
* 821, 870
A full list can be found at [https://service.snom.com/display/wiki/Snom+products+lifecycle Snom product lifecycle], which states: <blockquote>As a general rule, the End of Life phase starts 2 years after the End of Sale declaration.</blockquote>
[[Category:VoIP Phones|Snom]]
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