Acronyms: Difference between revisions
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MBORC - Matters Beyond Our Reasonable Control. Used by BT to indicate that they're suspending normal fix guarantees as some external event has made it impossible to achieve them (e.g. a fire, storms, terror attack). |
MBORC - Matters Beyond Our Reasonable Control. Used by BT to indicate that they're suspending normal fix guarantees as some external event has made it impossible to achieve them (e.g. a fire, storms, terror attack). |
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AI - Action Item |
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WAC - Work Allocation Controls (team) |
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Revision as of 09:02, 12 March 2012
BT
General
Regarding Faults:
KBD - Knowledge Based Diagnostics
KCI - Keep Customer Informed
MFL - Main Fault Location
CA -Customer Apparatus
MBORC - Matters Beyond Our Reasonable Control. Used by BT to indicate that they're suspending normal fix guarantees as some external event has made it impossible to achieve them (e.g. a fire, storms, terror attack).
AI - Action Item
WAC - Work Allocation Controls (team)