Revision as of 20:46, 3 January 2012

BT

General

Regarding Faults:

KBD - Knowledge Based Diagnostics

KCI - Keep Customer Informed

MFL - Main Fault Location

CA -Customer Apparatus

MBORC - Matters Beyond Our Reasonable Control. Used by BT to indicate that they're suspending normal fix guarantees as some external event has made it impossible to achieve them (e.g. a fire, storms, terror attack).

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	CA -Customer Apparatus		CA -Customer Apparatus

			MBORC - Matters Beyond Our Reasonable Control. Used by BT to indicate that they're suspending normal fix guarantees as some external event has made it impossible to achieve them (e.g. a fire, storms, terror attack).