This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

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B10D Software

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Software History

Software on the ZyXEL web site may well be older than the version that we are using. Here are the details regarding software releases: (Latest first)

ZyXEL VMG1312 Software releases
Released to Customers Version Release Download Open Source Information
2019-06 V5.13(AAXA.8)C0 5 .zip On request from ZyXEL
  • New GUI
  • IPv6 fixes
2017-06 V5.13(AAXA.5)C0 5 .zip On request from ZyXEL
  • The First Software A&A used
  • Issue: Downgrade FW from V5.13 to V5.11 will reset to default setting.

Software Notes

  • Usually applying the firmware yourself to an AAISP supplied router is not required or recommended. Updates can be applied via the Control Pages. The files are listed above for your information as they also include the release notes.
  • Where possible we will request and the GPL'd software used and will add it to the table above, you may request it via ZyXEL GPL Page
  • ZyXEL host firmware for this router here:

Manual Upgrading

Unzip the downloaded file. Log in to the router's web interface, go to:

Maintenance > Firmware Upgrade 

and follow the steps there, you'll be uploading the .bin file.

Control Page options for upgrading software

The control page will show if the current software version on the router and if it is up to date or not. If there is a new software version available then it can be upgraded:

Router action buttons. Upgrade button is only shown if a new version is available

Upgrading when in Bridge mode

When in bridge mode the ZyXEL router will not have access to the internet itself, and so won't have a way to upgrade in this state. To upgrade you need to reset the router by holding in the reset button. This then reverts the config back to our default, it will then log in, upgrade, then log in again and will get a new config sent to it. At that point it will be back to Bridge mode running latest software.