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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

CQM Graphs: Difference between revisions

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|Purple on the graph is off line, and this can be short blips if a line loses sync or longer. Notes (pins) are often added to graphs to explain why a line is off line if we know, especially when we are investigating a fault. The notes on this graph told when the BT engineer arrived and left.
|[[File:Cqm-heating-small.png]]
|'''Central Heating''' causing drops. [http://wiki.aa.org.uk/File:Cqm-heating.png View a week of these graphs:] Here there is interference as the central heating goes on, the drops are regular [[File:Cqm- twice a day, at the time the heating goes on.png]] This actually highlighted a fault in the central heating for this customer as the graphs showed no drops for 2 days running!
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