Category:Diagnostic Tools: Difference between revisions
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Revision as of 08:46, 14 April 2015
AAISP provide their customers with many tools to help diagnose a problem with their network or connection, find out more here.
CQM Graphs
Our graphs provide a wealth of information to help diagnose a broadband fault - we have lots of examples and explanation of the data they provide
Line Tests
We make available various line tests to our customers, you can run things like a sync status, copper line test and other tests from the Control Pages. Find out more.
General Checks
These are the basic checks that Support tend to ask customers when there is a potential fault.
Traffic Capture
You can perform a 'tcpdump' of the the traffic on your line, and view or download the data for further investigation.
Line Settings
Most of our lines have tweaks that can be applied to them, such as Interleaving, DLM or profile options, MTU adjustments etc. These are explained here
AAISP Monitoring Pages
AAISP have a number of systems which automatically monitor the network and allow customer to view information, these are useful to see if there are any general issues.
Ping and Traceroute
You can ping or traceroute to a host over an AAISP ADSL line as well as a few other ISPs for comparison
Subcategories
This category has the following 3 subcategories, out of 3 total.
Pages in category 'Diagnostic Tools'
The following 7 pages are in this category, out of 7 total.