Category:FTTP Faults: Difference between revisions

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Revision as of 19:26, 13 April 2022


Lights on the Openreach ONT

  • We have a page about the lights and their meaning on the Openreach ONT: Openreach_FTTP_ONT

No connection

  • Check the Openreach ONT:-
    • the LOS light should be green - if not, try a power cycle of the ONT and get in touch.
    • the LAN or PORT1 light should be green - if not check your connection to your router, swap the cable

Slow connection

  • Check/swap the cable between the Openreach ONT and your router - ensure it's a 8-wire CAT5 or CAT6 cable - not one with 4 wires as these will rin at 100M and not 1G
  • Use our speed test to check up and download speeds: https://speedtest.aa.net.uk
  • Try a power cycle of the ONT and get in touch.

Subcategories

This category has only the following subcategory.

Pages in category 'FTTP Faults'

The following 6 pages are in this category, out of 6 total.