This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
Data SIM Settings
A SIM can be activated and suspended at will. Each action takes about 30 minutes to complete. The current status of the SIM will be show, examples are:
For you own use
The name of the subscriber using this SIM
We'll email once this is reached during a billing period
A graph is shown which shows the usage of the SIM. These graphs differ from our usual CQM graphs in the following ways:
- Only Usage (upload and download) is shown
- The Latency recorded is not latency to the SIM, but latency to the carrier
- The graph will carry on for about an hour after the device has turned off - this is because we are not told by the carrier that the SIM has disconnected until it times-out after an hour.
Call Detail Records
Clicking on this link will show the usage made on this SIM