The Home::1 tariff is an ideal tariff for home users who want a simple fixed-usage service from AAISP. More details as to what is offered and the pricing can be found on the main website:
The Home::1 has a quota amount per month, either 100GB, 200GB, 300GB, 400GB or 500GB. When the quota is reached various things could happen such as the line being blocked, the service set to go slow or for the system to automatically apply a 50GB top up (and charge for it) More details below...
How to Change the monthly quota
Please contact Sales who will be happy to do this for you. A change in tariff would take effect from the following calendar month.
How to view remaining Quota
It can be viewed from the control pages, and also by viewing the front page of the main web aa.net.uk site from your Home::1 line, it will look a little like this:
The figure on the homepage is a real time counter of the usage, this may well differ from the stats on the Control Pages, as the control pages uses data that is only updated hourly.
Quota Top up Options
The Control Page will show you your quota, and remaining usage as well as a couple of options that you can set.
|Description of Quota Actions|
|Action||What happens when Quota reached||How to top up|
|Block||You will be redirected to our portal||From our portal you can purchase Top up|
|Slow||The line will be limited in speed. (256Kb/s). Usage during this time will come out of next month's quota. Note that 256Kb/s is around 85GB/month; thus, this will not use all of next month's quota no matter how long you spend slowed.||You can top up from the Control Pages (see below)|
|Auto-bill||When the quota is reached, the system will issue a 50GB top up and will invoice for it||n/a (It's automatic)|
Top up before it runs out
If the top up Action is set to Slow or Block, then when you have less than 50GB remaining a Top up button will be shown on the Control Page. Clicking this will add 50GB and will invoice for it. Any unused usage from a top up is carried over to the next month.
Quota on Bonded Home::1 Lines
The Home::1 tariff is usually for a single line, but we do allow multiple lines on a Home::1 tariff.
Quota is calculated per-line, but shared between all lines in a bonded set. There is a process called "balancing", which takes the total quota for the bonded set, and splits it equally between the lines in the set.
When your quota is reset at the beginning of each month, the balancing process runs; if you have 2 lines and 100GB quota, each line will get 50GB quota assigned.
Whenever a line in the set runs out of quota, balancing is run again to take quota from lines that haven't yet run out and pass it to the lines that have run out.
From a user's perspective, this means that you don't hit your "quota reached" action (block/slow/auto-bill) until you have completely run out of quota across your set of lines. However, there can be confusing states where (e.g.) you have a total of 25GB quota left, shown to you as line 1 having 20GB quota and line 2 having 5GB quota. Don't panic; when the line with 5GB quota runs out of quota completely, balancing will kick in and adjust the situation.
In our example case, if asymmetric speeds and/or per-line IPv6 routing means that you use 10GB on line 1, and 5GB on line 2, you'll hit the point where you have one line with 10GB quota and another line with 0GB quota. Balancing will detect this, and rearrange so that you have 5GB per line. If you then use 5GB on line 1 and 1 GB on line 2, balancing will kick in again, and give you 2GB per line. This will continue until you run out of quota, and your out-of-quota action (block/slow/auto-bill) will kick in.
If you apply a top-up before you run out of quota, this is only applied to one line. The expectation is that balancing will spread the top-up among your lines as needed.
The short form of this is that your total remaining quota is the sum of the quotas on each line; every time a line runs out of quota, something called "balancing" will take quota from lines that have it, and gift it to lines that don't have it.