Difference between revisions of "IRC"

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==Getting our attention==
 
==Getting our attention==
 
Staff do take part in the irc channel, but it can be quite lively from time to time. If you want to get the attention of a member of staff then use the word staff which the staff stalk. Staff generally have names starting AA-. It helps to say if you need sales, support or accounts as well.
 
Staff do take part in the irc channel, but it can be quite lively from time to time. If you want to get the attention of a member of staff then use the word staff which the staff stalk. Staff generally have names starting AA-. It helps to say if you need sales, support or accounts as well.
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=Using the Web based IRC Client=
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==Private Messages==
 
==Private Messages==
You can send someone a Private message (PM) by typing: /msg TheirNickname or, in the web client by clicking on their names.
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You can send someone a Private message (PM) by typing: /msg TheirNickname or clicking on their names and selecting message
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[[File:IRC-PrivateMessage.png|thumbnail|Click a person to Message then]]
   
 
This will open a'tab' where you can talk directly with that person. If someone sends you a PM, a tab will appear on your side.
 
This will open a'tab' where you can talk directly with that person. If someone sends you a PM, a tab will appear on your side.

Revision as of 11:37, 28 April 2016

Internet Relay Chat (irc) is a simple on-line live chat system. It allows text messages to be posted and read in channels. There is a chat channel for A&A customers which can be very useful for getting advice and contacting support staff in or out of normal hours.

Server Details:

Server: irc.z.je
Channel: #A&A

Web based client: https://webirc.aa.net.uk

Getting our attention

Staff do take part in the irc channel, but it can be quite lively from time to time. If you want to get the attention of a member of staff then use the word staff which the staff stalk. Staff generally have names starting AA-. It helps to say if you need sales, support or accounts as well.

Using the Web based IRC Client

Private Messages

You can send someone a Private message (PM) by typing: /msg TheirNickname or clicking on their names and selecting message

Click a person to Message then

This will open a'tab' where you can talk directly with that person. If someone sends you a PM, a tab will appear on your side.