Difference between revisions of "IRC"

From AAISP Support Site
Jump to navigation Jump to search
[quality revision][quality revision]
(Created page with "Internet Relay Chat (irc) is a simple on-line live chat system. It allows text messages to be posted and read in channels. There is a chat channel for A&A customers which can...")
 
Line 2: Line 2:
   
 
==Server Details:==
 
==Server Details:==
IRC Server Details
 
 
Server: irc.z.je
 
Server: irc.z.je
 
Channel: #A&A
 
Channel: #A&A

Revision as of 12:21, 28 April 2016

Internet Relay Chat (irc) is a simple on-line live chat system. It allows text messages to be posted and read in channels. There is a chat channel for A&A customers which can be very useful for getting advice and contacting support staff in or out of normal hours.

Server Details:

Server: irc.z.je
Channel: #A&A

Getting our attention

Staff do take part in the irc channel, but it can be quite lively from time to time. If you want to get the attention of a member of staff then use the word staff which the staff stalk. Staff generally have names starting AA-. It helps to say if you need sales, support or accounts as well.

Private Messages

You can send someone a Private message (PM) by typing: /msg TheirNickname or, in teh web client by clicking on their names.

This will open a'tab' where you can talk directly with that person. If someone sends you a PM, a tab will appear on your side.