Difference between revisions of "IRC"

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=Using the Web based IRC Client=
 
=Using the Web based IRC Client=
   
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===Joining===
   
 
==Private Messages==
 
==Private Messages==
You can send someone a Private message (PM) by typing: /msg TheirNickname or clicking on their names and selecting message
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It is often better to send a private message to a membe of staff rather than posting your details to the main channel where everyone can read it. You can send someone a Private message by clicking on their name and selecting message:
   
[[File:IRC-PrivateMessage.png|Click a person to Message then]]
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[[File:IRC-PrivateMessage.png|Click a person to Message them]]
   
 
This will open a'tab' where you can talk directly with that person. If someone sends you a PM, a tab will appear on your side. You can then switch between the Private Message tab (AA-Shaun) and the main Channel (#A&A)
 
This will open a'tab' where you can talk directly with that person. If someone sends you a PM, a tab will appear on your side. You can then switch between the Private Message tab (AA-Shaun) and the main Channel (#A&A)

Revision as of 12:41, 28 April 2016

Internet Relay Chat (irc) is a simple on-line live chat system. It allows text messages to be posted and read in channels. There is a chat channel for A&A customers which can be very useful for getting advice and contacting support staff in or out of normal hours.

Server Details:

Server: irc.z.je
Channel: #A&A

Web based client: https://webirc.aa.net.uk

Getting our attention

Staff do take part in the irc channel, but it can be quite lively from time to time. If you want to get the attention of a member of staff then use the word staff which the staff stalk. Staff generally have names starting AA-. It helps to say if you need sales, support or accounts as well.

Using the Web based IRC Client

Joining

Private Messages

It is often better to send a private message to a membe of staff rather than posting your details to the main channel where everyone can read it. You can send someone a Private message by clicking on their name and selecting message:

Click a person to Message them

This will open a'tab' where you can talk directly with that person. If someone sends you a PM, a tab will appear on your side. You can then switch between the Private Message tab (AA-Shaun) and the main Channel (#A&A)

You then have Tabs