This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Migrating to TalkTalk Wholesale

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Revision as of 09:48, 19 June 2013 by AA-Andrew (talk | contribs) (Created page with "=FAQ For Customers Migrating to Talk Talk = ==How is the AAISP TalkTalk Wholesale service different to TalkTalk Retail?== It's Very different! Just as BT Retail's DSL service...")
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FAQ For Customers Migrating to Talk Talk

How is the AAISP TalkTalk Wholesale service different to TalkTalk Retail?

It's Very different! Just as BT Retail's DSL service is quite different to our BT Wholesale service!. We have multiple interconnects direct in to TalkTalks Wholesale network, and your PPP connection terminates directly on our equipment in teh same way as our BE Wholesale and BT Wholesale service does.

Rate Limiting & Filtering

We hear stories about TalkTalk retail performing rate limiting and filtering on their service, however this is not the case with our TalkTalk Wholesale service. We don't filter ports or web pages with our other services, the TalkTalk Wholesale service is the same. We have multiple links to TalkTalk and as always our aim is not to be the bottleneck. As with our other services, if there is congestion deep within the wholesale networks of our suppliers, then we will pursue that with them to get it resolved.

I have the 'Premium' Option, what happens on TT?

Customers with Premium will have Annex M enabled for faster upload speedswhen on TalkTalk Wholesale

Can I change back if it breaks?

We don't expect any problems with migrating customers to TalkTalk Wholesale, but as usual we will treat this on a case by case basis. Do contact us.