Accounts System Passwords
The Accounts System is where you can view your invoices, set up Direct Debits etc. You can log in via: 
The username is your Account Reference - typically AnnnnA, where nnnn are numbers.
Typically, passwords are created automatically by the system and emailed to the email address on the Account.
Staff do not have access to view the password.
Staff can change the password if needed, but the preferred way to change the password is for the system to generate you a new one. This is done via the 'Forgotten Password' link: https://accounts.aa.net.uk/aal/login.cgi?FORGOT