Receiving Email: Difference between revisions

We check for known viruses and reject any emails that contain one. The other important step we carry out is to check if the email appears to be spam (junk mail). We give the email a score. If the score if very high we reject it. If it is very low if goes in to your mailbox. In between we put [SPAM] in the subject and will put it in your mailbox. Each mailbox can havehas separate folders and if you have a spam folder we put the likely spam email in thereyour spam folder for you. We also delete email from the spam folder after a while to stop it being cluttered up. If you have not seen an email you are expecting check the spam folder. The level that is considered very high or very low is configurable per mailbox on our control pages for your domain.

If you configurerun your own DNS and want to use our email service, the top MX to define forwould incoming email is your domain followed bybe: '''incoming-mail.co.uk, e.g. example.com.incoming-mail.co.uk. If using our DNS we normally set up MX records for you, but if you have to put these back set the MX record to secondary-mxaa.conet.uk'''.