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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Router - TG582N - Firmware and Factory Reset: Difference between revisions

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#Select the .bin file and then click next
#The upgrade process will take 5-10 minutes.
 
=Factory Reset=
To factory reset a router configured by AAISP, the isp.def file will need deleting as this is not deleted when using the reset button. The isp.def file contains configuration details used by the AAISP TR069 server - as well as defining a default PPP username. The file can be deleted by FTP, eg:
 
ftp 192.168.1.254
user: Administrator
pass: blank
del isp.def
 
Then hold in the factory reset button (again) until it reboots.
 
==Adding a isp.def File==
Sometime you may need to upload an isp.def file from AAISP - there are separate isp.def files for ADSL and FTTC services. The files are simply FTP'd to the router, you may use a FTP gui program, or ftp the command line eg:
FTP to the router:
ftp 192.168.1.254
Username: Administrator
Password: <blank> (if reset)
binary
put isp.def
 
Optional:
del user.ini
 
quit
The user.ini file is the configuration file, so by deleting it you're factory resetting it after uploading the isp.def file.
 
If you do remove the user.ini file, then the router will be reset, but will have the config to talk to AAISPs TR069 server. There may be additional steps that AAISP still will need to do in order to set the router up at their end.
 
 
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