Router - TG582N - Firmware and Factory Reset

From AAISP Support Site
Jump to navigation Jump to search

Firmware Versions

Version 8.4.4.1 was the factory default (as of November 2011)

Version 8.4.7.0 is IPv6 enabled version, and was being used up to June 2012.

Version 10.2.0.B is being used from June 2012.

Version 10.2.2.9 is being tested as of April 2013 and available on request

AAISP usually configure the router on their TR-069 server and run the upgrade before shipping, but some customers have been shipped trial-routers with the 8.4.4.1...

Upgrading from 8.4.4.1 is arranged by AAISP via the TR-069 CPE WAN Management protocol. This involves installing the "isp.def" as needed to persuade the router to connect to AAISP's TR-069 servers and asking AAISP to request the upgrade. Twice it has happened that the upgrade only partially completed, and it has been necessary to FTP to the router, re-uploading the isp.def, before it 'reports in' to AAISP correctly.

Firmware Upgrade via your TFTP server

In some cases, customers may want to upgrade their router manually, this can be done via TFTP or via a Windows program. Files available on request.

When setting up DHCPD, and example config is such:

host gateway {
hardware ethernet MAC:OF:YOUR:TECHNICOLOR;
fixed-address IP.GIVEN.TO.TECHNICOLOR;
next-server IP.OF.TFTP.SERVER;
filename "FIMWARE-FILE.rbi";
option tftp-server-name "DAN-T";
}

For a Firebrick:

<dhcp name="technicolor" ip="IP.GIVEN.TO.TECHNICOLOR" mac="589835 0876FF" boot="IP.OF.TFTP.SERVER" boot-file="FIMWARE-FILE.rbi">
  <send-string id="66" value="DANT-T"/>
</dhcp>

To get the router to upgrade:

  1. Power it off
  2. Hold in the reset button
  3. Turn on the power
  4. Release reset button when power light turns orange (after 10 seconds ish)

It will take about 5 minutes.

Firmware Upgrade Via the Windows Software

Please Contact Support for files

  1. Unzip the file, eg TGUPGv7201.zip to somewhere on your PC
  2. Put the .bin file into 'builds' folder in the 'TGUPGv7201' folder
  3. Run the setup application in TGUPGv7201
  4. Click Upgrade your Thomson gateway, then Next
  5. Select the .bin file and then click next
  6. The upgrade process will take 5-10 minutes.