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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Router - TG582N - Firmware and Factory Reset: Difference between revisions

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[[Image:T582-small.png|link=:Category:Router_TG582NRouter TG582N|Got to Main TG582N Page]]
 
= Firmware Versions =
*Version 8.4.4.1 was the factory default (as of November 2011)
*Version 8.4.7.0 is IPv6 enabled version, and was being used up to June 2012 and has since been replaced
*Version 10.2.0.B washas is beingbeen used from June 2012 and has since been replaced
*Version 10.2.2.9 is available for newer models but has not been rolled out due to IPv6 not working correctly for some customers
 
'''AAISP are usually able to upgrade firmware remotely, please talk to Technical Support.'''
Please Contact Support for files
 
#Unzip the file, ege.g. TGUPGv7201.zip to somewhere on your PC
#Put the .bin file into 'builds' folder in the 'TGUPGv7201' folder
#Run the setup application in TGUPGv7201
#Click Upgrade your Thomson gateway, then Next
#Select the .bin file and then click next
#The upgrade process will take 5-105–10 minutes.
 
=Permanent Factory Reset=
To factory reset a router configured by AAISP, the isp.def file will need deleting as this is not deleted when using the reset button. '''Only do this if you no longer intend to use the router with our service.''' The isp.def file contains configuration details used by the AAISP TR069 server - as well as defining a default PPP username. The file can be deleted by FTP, ege.g.:
 
ftp 192.168.1.254
 
==Adding a isp.def File==
Sometime you may need to upload an isp.def file from AAISP - there are separate isp.def files for ADSL and FTTC services. The files are simply FTP'd to the router, you may use a FTP gui program, or ftp the command line ege.g.:
FTP to the router:
ftp 192.168.1.254
If you do remove the user.ini file, then the router will be reset, but will have the config to talk to AAISPs TR069 server. There may be additional steps that AAISP still will need to do in order to set the router up at their end.
 
==Other pages regarding this router:==
<ncl style=bullet maxdepth=5 headings=bullet headstart=2 showcats=1 showarts=1 showfirst=1>Category:Router TG582N</ncl>
 
 
[[Category:Router TG582N|Firmware]]
[[Category:Router]]
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