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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

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289 bytes removed ,  6 February 2015
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Whenever a line in the set runs out of quota, balancing is run again to take quota from lines that haven't yet run out and pass it to the lines that have run out.
 
From a user's perspective, this means that you don't hitget yourauto "quota reached" action (block/slow/autotopped-bill)up until you have completely run out of quota across your set of lines. However, there can be confusing states where (e.g.) you have a total of 25GB quota left, shown to you as line 1 having 20GB quota and line 2 having 5GB quota. Don't panic; when the line with 5GB quota runs out of quota completely, balancing will kick in and adjust the situation.
 
In our example case, if asymmetric speeds and/or per-line [[IPv6]] routing means that you use 10GB on line 1, and 5GB on line 2, you'll hit the point where you have one line with 10GB quota and another line with 0GB quota. Balancing will detect this, and rearrange so that you have 5GB per line. If you then use 5GB on line 1 and 1 GB on line 2, balancing will kick in again, and give you 2GB per line. This will continue until you run out of quota, and yourthen out-of-quotathe action (block/slow/auto-bill) will kick in and will top-up the quota.
 
If you apply a top-up before you run out of quota, this is only applied to one line. The expectation is that balancing will spread the top-up among your lines as needed.
 
The short form of this is that your total remaining quota is the sum of the quotas on each line; every time a line runs out of quota, something called "balancing" will take quota from lines that have it, and gift it to lines that don't have it.
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