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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Streaming UHD 4K Video: Difference between revisions

Streaming UHD 4K Video (view source)

Revision as of 03:17, 23 March 2019

20 bytes added ,  23 March 2019
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→‎Check your internet connection: Typo. Clarified colours of CQM
(clean up, typos fixed: ie → i.e. , etc → etc. (3), 25Mb/s → 25Mbit/s (6), Youtube → YouTube, eg → e.g. (4))
m (→‎Check your internet connection: Typo. Clarified colours of CQM)
Tags: Mobile edit Mobile web edit
*Look on the Control Pages for the 'Rate' of your line:
**[[File:Control-pages-rate.png|500px|thumb|none|Rate is the download speed of your line]]
**You're needingneed the Rate to be around 25M or more (some UHD may only need around 17M or so)
*Check our CQM graphs on the control pages:
**Your graph should look nice aand clean - no red pixels indicating packet loss, notno blue or bright green latency spikes. Whilst streaming you'll see the download shown. For example:
**[[File:Cqm-4k.png|700px|thumb|none|Streaming 4k shown on the CQM graphs]]
**Our Support staff can help you understand your graph, do get in touch
CecilWard
252

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Retrieved from ‘http://support.aa.net.uk/Special:MobileDiff/13992’