Jump to content

This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Streaming UHD 4K Video: Difference between revisions

m
mNo edit summary
 
==What to do if you have problems==
*Check your TV hardware
**Can your TV play UDH 4K content?
**eg, try playing UDH from a different streaming service such as Netflix, Youtube, Vimeo, iTunes, Amazon etc
**If you can play UHD 4K then there is probably not a problem with your TV hardware
**If you can't then check the
***HDMI cable
***HDMI input (not all HDMI inputs on a 4K TV will accept UDH 4K video)
***Use a wired ethernet connection instead of WiFi
***Try a different player - eg if you use a device such as an 4K Apple TV, try your Smart TVs built in Apps.
 
*Check your internet connection
**Use a wired connection rather than WiFI
**Try speed test sites to check your connection, you'll be wanting to see about 20Mb/s or more
***http://speedtest2.aa.net.uk
***http://fast.com (Netflix's speed test)
***http://speedtest.net
 
[[Category:Technical Documents]]
autoreview, Bureaucrats, editor, Interface administrators, reviewer, Administrators
12,264

edits