TalkTalk and DSCP and 19 second latency: Difference between revisions

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'''Updates:'''
2012-12-07 Page created
2012-12-08 Updated as FireBrick has software update to change/remove DSCP field
2012-12-09 Updated with reply from TalkTalk
 
This page is about in interesting problem that was reported to us, by a customer, in December 2021. We have written this up so that this page can be found if other people are seeing a similar problem.
A&A got in touch with TalkTalk directly by emailing TalkTalk's escalations department and our Service Manager. (There was no point in reporting an individual line fault via the normal channels for broadband fault.)
 
===December 9th===
TalkTalk are still investigating and are hoping to get back to us next week. They are assuring us on the point about packet inspection, that their policy remains the same in that they are not inspecting traffic in any way and that nor do they have the means to do so.
 
'''To be continued....'''