VoIP - CDRs: Difference between revisions

From AAISP Support Site
m (clean up, typos fixed: eg, → e.g., (2))
Line 1: Line 1:
[[file:Snom710.png|link=:Category:VoIP|Go to the VoIP Category]]
[[File:Snom710.png|link=:Category:VoIP|Go to the VoIP Category]]


=Call Detail Records=
=Call Detail Records=
Line 5: Line 5:
CDRs are available on the Control Pages. The invoice will include an itemised bill too.
CDRs are available on the Control Pages. The invoice will include an itemised bill too.


==Fields on the CDR page:==
==Fields on the CDR page==


*Calls in green are outbound calls from the customer
*Calls in green are outbound calls from the customer
Line 15: Line 15:
*Ring - the time in seconds the call rang for
*Ring - the time in seconds the call rang for
*Call - The time in seconds the call lasted for after being answered.
*Call - The time in seconds the call lasted for after being answered.
**When a call is not connected, the [http://en.wikipedia.org/wiki/List_of_SIP_response_codes SIP response code] is given in place of the call length. eg, 180, 183 etc.
**When a call is not connected, the [http://en.wikipedia.org/wiki/List_of_SIP_response_codes SIP response code] is given in place of the call length. e.g., 180, 183 etc.
*Rate - the [http://aa.net.uk/telecoms-callprices-area.html rate code] of the call, eg 01 is a UK 01 number, fm are mobile numbers
*Rate - the [http://aa.net.uk/telecoms-callprices-area.html rate code] of the call, e.g. 01 is a UK 01 number, fm are mobile numbers


==Other VoIP Features:==
==Other VoIP Features==
<ncl style=bullet maxdepth=5 headings=bullet headstart=2 showcats=1 showarts=1>Category:VoIP Features</ncl>
<ncl style=bullet maxdepth=5 headings=bullet headstart=2 showcats=1 showarts=1>Category:VoIP Features</ncl>



Revision as of 21:26, 6 January 2015

Go to the VoIP Category

Call Detail Records

CDRs are available on the Control Pages. The invoice will include an itemised bill too.

Fields on the CDR page

  • Calls in green are outbound calls from the customer
  • Calls in blue are inbound calls to the customer
  • Calls in white/grey are calls that did not connect


  • Ring - the time in seconds the call rang for
  • Call - The time in seconds the call lasted for after being answered.
    • When a call is not connected, the SIP response code is given in place of the call length. e.g., 180, 183 etc.
  • Rate - the rate code of the call, e.g. 01 is a UK 01 number, fm are mobile numbers

Other VoIP Features

<ncl style=bullet maxdepth=5 headings=bullet headstart=2 showcats=1 showarts=1>Category:VoIP Features</ncl>