VoIP - CDRs

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Call Detail Records

CDRs are available on the Control Pages. The invoice will include an itemised bill too.

Fields on the CDR page:

  • Calls in green are outbound calls from the customer
  • Calls in blue are inbound calls to the customer
  • Calls in white/grey are calls that did not connect
  • Ring - the time in seconds the call rang for
  • Call - The time in seconds the call lasted for after being answered.
    • When a call is not connected, the SIP response code is given in place of the call length. eg, 180, 183 etc.
  • Rate - the rate code of the call, eg 01 is a UK 01 number, fm are mobile numbers

Other VoIP Features:

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