VoIP Phones - Factory Reset

From AAISP Support Site
Revision as of 11:59, 16 August 2014 by CrazyTeeka (talk | contribs)
Jump to: navigation, search

Here's how to Factory Reset your VoIP Phone:

Snom 3xx Series

Since firmware version 8.7.3.7 on the Snom 3xx Series it is possible to reset the phone using the key pad by pressing the following key sequence:

* Volume Up * Volume Down #


To set the phone back to "Admin mode", press the Settings key:

  • Firmware versions lower than 7.X - Select "Admin Mode".
  • Firmware versions lower equal or greater 7.X - Enter "Maintenance" and select "Admin Mode".
  • On the prompt enter your administrator password, if you have set one, or the default password, which is "0000" (four zeros), and confirm.


Reset lost administrator password by performing a reset to factory defaults via Web User Interface:

  • Obtain your phone's IP address and currently used firmware version by pressing the Help button on your Snom 3xx.
  • Open any web browser and choose the URL corresponding to your current firmware version:
  • Copy the appropriate URL into the address line of your web browser and then change "1.2.3.4" to your phone's actual IP address.
  • The phone reboots automatically and everything will be accessible again.


Reset lost HTTP password via Phone User Interface:

  • Snom 360 - Press the "Settings" key and scroll down to "Reset Values". Confirm then enter the Administrator password.
  • Snom 320 - Press the "Settings" key and press the soft key below the displayed "Reset" and enter the Administrator password.
  • Snom 300 - Press the "Navigation Button" down and scroll until "Configuration". Press the "Navigation Button" right. Confirm then enter the Administrator password.