VoIP Phones - Factory Reset

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Revision as of 13:37, 16 August 2014 by CrazyTeeka (talk | contribs)
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Here's how to Factory Reset your VoIP Phone:

Snom 3xx Series

Since firmware version 8.7.3.7 on the Snom 3xx Series it is possible to reset the phone using the key pad by pressing the following key sequence:

* Volume Up * Volume Down #


Default administrator password is "0000".


Reset to factory defaults via Phone Interface:

  • Snom 300 - Enter the "Settings" menu, enter the "Configuration" menu, scroll down to "Reset", press "Confirm" button (looks like a tick), then press soft button under "Reset" on display.
  • Snom 320 - Enter the "Settings" menu, enter the "Configuration" menu, scroll down to "Reset", press "Confirm" button (looks like a tick), then press soft button under "Reset" on display.
  • Snom 360 - Enter the "Maintenance" menu, scroll down to "Reset Values", press "Confirm" button (looks like a tick).
  • Snom 370 - Enter the "Maintenance" menu, scroll down to "Reset Values", press "Confirm" button (looks like a tick).


Reset to factory defaults via Web User Interface:

  • Obtain your phone's IP address and currently used firmware version by pressing the Help button on your Snom 3xx.
  • Open any web browser and choose the URL corresponding to your current firmware version:
  • Copy the appropriate URL into the address line of your web browser and then change "1.2.3.4" to your phone's actual IP address.
  • The phone reboots automatically and everything will be accessible again.