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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

VoIP Phones - Gigaset N300: Difference between revisions

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<indicator name="VoIPConfiguring">[[File:menu-voip.svg|link=:Category:VoIP Phones|30px|Back up to the VoIP Configuring page]]</indicator>
= [[Image:Gigaset-S685ip.jpg|right|Gigaset-S685ip.jpg]]Configuring a Siemens Gigaset phone for AAISP =
 
|No
|-
|Tested on [[FireBrick SIP]] Server
|Yes
|-
|[[IPv6]] Support
|No
|}
These notes are the same for configuring an S685IP, A580IP and N300A too.
 
Update to new firmware here https://gigaset.atlassian.net/wiki/display/GPPPO/N510+IP+PRO+Release+notes+42.192
 
If there are problems in setting up the S685IPbase station it is easiest to start from a factory reset condition. This can be achieved by holding the blue button on the front of the base unit while power cycling it. After this the handset will need to be re-registered with the base unit (hold the blue button on the base unit while power cycling the handset). The pin should be changed from its default value of 0000 using the handset.
 
Starting from a factory reset, the following items need to be set using the web server in the base unit.
 
=== IP address: ===
 
By default the base unit picks up an ipIP address using DHCP. This can be over-ridden by connecting to "Settings -&gt;> IP Configuration", selecting "Static" and filling in the address details as required. Then click on the "Set" button. By default, the device only allows access to it's web interface from the local subnet.
 
=N300 and Voiceless=
==(Same Configuringon the S685IP / A580IP / N300A ==)
[[File:N300settings.png|border|right]]
 
[[File:N300settings.png|borderthumb|rightclick to view settings]]
On the web interface, go to:
Settings -> Telephony -> Edit 1, Show Advanced Settings
 
{| class="wikitable"
!colspan="2"|[[Gigaset]] N300 Settings
|-
!Setting
|-
|Authentication Name
|Your Number (+44...)
|-
|Authentication Password
|-
|Username
|Your Number (+44...)
|-
|Domain
|voiceless.aa.net.uk
|Can be left blank
|-
|Proxy Server Address
|''blank''
|voiceless.aa.net.uk
|-
|Registration server
|voiceless.aa.net.uk
|-
=== |Registration with AAISP: refresh ===time
|180
|}
 
Then you'll need to assign this account to a handset for incoming calls, this is set under
 
Settings -> Telephony -> Number Assignment
 
[[File:N300assignment.png|none|thumb|Number Assignment]]
 
Don't forget to secure the base station with a new PIN!:
Settings -> Management -> Miscellaneous -> New Pin
 
 
 
== Firewall settings: ==
 
Most probably, all outbound traffic will already be enabled, so it is just necessary to permit essential incoming traffic to the S685IP. The following inbound settings are needed:
 
For SIP control data, allow UDP ports 5060 from 81.187.30.110-119
 
For RTP audio, allow UDP ports 5004-5020 from anywhere.
 
Use a good password and consider using IP lockdown on the AAISP control pages to help prevent fraudulent use!
 
== Configuring the S685IP / A580IP / N300A ==
 
If there are problems in setting up the S685IP it is easiest to start from a factory reset condition. This can be achieved by holding the blue button on the front of the base unit while power cycling it. After this the handset will need to be re-registered with the base unit (hold the blue button on the base unit while power cycling the handset). The pin should be changed from its default value of 0000 using the handset.
 
Starting from a factory reset, the following items need to be set using the web server in the base unit.
 
=== IP address: ===
 
By default the base unit picks up an ip address using DHCP. This can be over-ridden by connecting to "Settings -&gt; IP Configuration", selecting "Static" and filling in the address details as required. Then click on the "Set" button.
 
<br>
 
=== Registration with AAISP: ===
 
Select menu "Settings -&gt; Telephony -&gt; Connections" and click the "Edit" button for IP1. Then click the "Show Advanced Settings" button and fill in the following fields:
 
'''Authentication Name: &lt;aaisp phone number&gt; ''' (this can be in either UK or international format, for example +44203095nnnn or 0203095nnnn )
 
=== FirewallAudio settings: ===
''Authentication password: &lt;password&gt; '' (This is the same password that is set on the AAISP control pages for this number. Some non-alphanumeric characters can cause registration failure. In particular avoid "#" and "/")
 
In menu:
'''Username:''' &lt;aaisp phone number&gt;
Settings -> Telephony -> Audio" select "Voice Quality -> Own Codec preference".
 
In menuFor "Settings -&gt; Telephony -&gt; AudioIP1" select(Or "Voicewhatever Qualityyou -call Ownthe CodecAAISP preference". For "IP1"account) remove all codecs except "G.711 a law". This setting will generally give the best audio quality.
'''Domain:''' proxy.aasip.co.uk (Don't accidentally type aaisp!)
 
=== Other settings: ===
'''Proxy server address:''' proxy.aasip.co.uk
 
If there are problems with recognition of dtmfDTMF tones by other systems consider setting "RFC2833" inand the "Settings -&gt; Telephony -&gt; Advanced Settings" menu. Avoidavoid using "Audio". in the setting:
'''Registrar server:''' registrar.aasip.co.uk
 
Settings -> Telephony -> Advanced Settings -> RFC2833
All the other fields can be left as they are unless you are using NAT in which case the "Stun enabled" button should be selected and the "Stun server" set to stun.aaisp.net
 
Check that the Number Plan/Assignment is set to use the VoIP rather than the fixed (pstn) line.:
When everything is entered click on the "Set" button. The display will return to the "Settings -&gt; Telephony -&gt; Connections" menu. Check that "IP1" is active and that the status is "Registered". You may wish to disable "Gigaset.net" in this menu. It should now be possible to make and receive calls.
Settings - Number Assignment Set the VoIP for outgoing, and set the others to suit...
 
It may not say the above and Automatic negotiation of DTMF transmission will need to be Yes
=== Audio settings: ===
 
Set the Tone Pattern to be UK:
In menu "Settings -&gt; Telephony -&gt; Audio" select "Voice Quality - Own Codec preference". For "IP1" remove all codecs except "G.711 a law". This setting will generally give the best audio quality.
Settings -> Management -> Local Settings -> Tone Pattern=United Kingdom
 
You may want to remove, or edit, the 'Info Services' - this is the information such as weather and so in that can be displayed on the screen:
=== Other settings: ===
Settings - Info Services
 
== Quirks ==
If there are problems with recognition of dtmf tones by other systems consider setting "RFC2833" in the "Settings -&gt; Telephony -&gt; Advanced Settings" menu. Avoid using "Audio".
 
We have seen odd things with a S685IP (Firmware version: 022270000000 / 043.00) where it would register, but not pass calls. A reboot of the base station fixed this.
Check that the Number Plan is set to use the VoIP rather than the fixed (pstn) line.
 
==Firewall & Security==
If you're behind NAT, then you'll need Support to set your number to the old legacy 'Asterisk' server and use the server/proxy etc as a.speechless.aaisp.net.uk - Don't set the stun server though.
*You will also want to set up firewall rules, as per the [[VoIP Firewall]] page.
*Also see the [[VoIP Security]] page for information about securing your VoIP service.
 
Also see [[VoIP Security]]
 
[[Category:VoIP Phones|Gigaset N300]]
[[Category:VoIP Phones]]
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